The role of the Business Operations Co-ordinator is to support day-to-day activities to ensure the business is running efficiently and effectively and meets the needs and expectations of customers and staff.

This will involve continually reviewing a variety of internal systems, ensuring they are maximised across all the business, as well as coordinating necessary implementation of any updates to existing and new systems and processes. As such you will work on assisting with activities related to project development and management initiatives, internal operating procedures, business processes and policies.

The overarching goal is to maximise sales opportunities, streamline processes to improve efficiency across the business, contributing to the overall company financial goals.

The main responsibilities are:

• Coordinating and overseeing business procedures to ensure productivity and efficiency in operations.
• Assisting in planning and execution of various projects and maintaining documentation.
• Working with our Training and Development Manger post project delivery to ensure successful adoption of systems and process.
• Drive the use of internal applications across the business to maximise their use.
• Liaise with all departments to understanding the key needs of each, supporting the teams with the use of systems and processes.
• Work closely with the Director of Business Operations to understand the company goals and aspirations to translate the business strategies/plan into what requirements will be needed to help fulfil these.
• Identifying opportunities for process and operational improvements and implementing strategies to achieve them.
• Establish and maintain the highest governance and ethical standards in operational practices.

Ideally, you will already have:

• Excellent organisational, with the ability to multi-task
• Outstanding communication and interpersonal skills
• Demonstrate the ability to manage workloads, work well under pressure and with tight deadlines
• Ability to perform a wide range of duties and tasks
• Ability to interact effectively as a member of the team and work collaboratively with the wider business areas
• Determined, enthusiastic and proactive attitude
• High attention to detail
• Analytical Skills

We provide all employees with the skills needed to do their job by offering personal development plans and encourage applications from anyone who thinks they can bring what is required to the role. So, even if you don’t meet every point detailed in the criteria above, we encourage you to still apply – simply explain how your current skills and experience are relevant in your application.