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Due to our increased reliance on technology, IT system availability and stability is more important than ever.
Our Monitoring and Alerting Support Managed Service lets you see exactly what is happening across your network infrastructure allowing you to identify outages and bottlenecks before they become a larger issue. With our service you can configure alerts so that your IT staff and system owners can respond before it impacts your organisation.
Entirely cloud-based with no additional infrastructure required, our Monitoring and Alerting Support Managed Service is completely customisable so you can monitor the exact metrics you need to see across a range of platforms and prevent incidents reoccurring with root cause analysis capability.
The service also includes comprehensive monitoring for critical network devices such as routers, switches and firewalls giving Network Teams the deep performance visibility required to manage complex networks. Some of the features and benefits include:
The Phoenix IT Support Managed Service is aligned to assisting your organisations existing IT Team with many world-leading vendors such as Microsoft, Dell EMC, VMware, Sophos and more.