Monitoring & Alerting

Due to organisations reliance on technology, IT system availability and stability is more important than ever.

Our Monitoring & Alerting Support Service lets you see exactly what is happening across your network infrastructure allowing you to identify outages and bottlenecks before they become a larger issue. With our service you can configure alerts so that your IT staff and system owners can respond before it impacts your organisation.

Entirely cloud-based with no additional infrastructure required, our Monitoring & Alerting Support Service is completely customisable so you can monitor the exact metrics you need to see across a range of platforms and prevent incidents reoccurring with root cause analysis capability.

The services also includes comprehensive monitoring for critical network devices such as routers, switches and firewalls giving Network Teams the deep performance visibility required to manage
complex networks.

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Features and Benefits

  • Group of individuals sharing ideas on sticky notesPhysical Hosts (Hyper-V/ESXi)
  • Physical Servers (Windows/Linux)
  • Virtual Servers
  • Network switches/ports
  • Wireless Access Points
  • Load Balancers
  • Firewalls
  • Web Site URLs
  • Exchange Servers
  • SQL Servers
  • Domain Controllers
  • Office 365 Instances
  • Failover Cluster Nodes
  • SharePoint Servers
  • Oracle Servers
  • Log Management
  • SAN/NAS devices

What Does Our IT Support Managed Service Cover?

The Phoenix IT Support Managed Service is aligned to assisting your organisations existing IT Team with many world-leading vendors such as Microsoft, Dell EMC, VMware and Sophos as shown below.

Do You Need More Support?

Our IT Support Managed Services are designed to be scalable, responsive,extensions to your own IT Team and come in the following packages:

Reactive support Managed ServiceReactive Support

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Proactive Support Managed Service

Proactive Support

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Patching Support

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Managing change effectively requires moving an organisation from its current state to a future desired state at minimal costs – download our datasheet to learn more.

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Talk to our Clarity Team today to see how our IT Asset Control Service can assist you in making this happen. Contact us on 01904 562200, email or fill in the form below: